Job Posting
Company: Foundation for Educational Services - FES | Customer Service | Full Time
National Student Loan Program
Searching for a great work environment in a company where you can make a difference? Exciting new career opportunity with great company benefits for individuals who possess excellent phone skills, have the ability to listen closely and are proven problem-solvers. National Student Loan Program is seeking Call Center Representatives to be a part of something special. The Call Center Representative is responsible for contacting delinquent customers, counseling them on their account status, options and default consequences.
EDUCATION REQUIRED: High School Diploma or GED equivalent.
EXPERIENCE/SKILLS REQUIRED: One year customer service experience, preferably in a telephone call center or phone environment. Strong analytical and problem solving skills are essential. Must possess strong written and oral skills, maintain a high confidentiality level, and utilize and disseminate regulatory information while adhering to the Fair Debt Collection Practices Act, as it pertains to department issues. Basic PC skills are also necessary. Permanent positions are contingent on successful completion of company provided training, assessment and background investigation.
PREFERRED QUALIFICATIONS: Two years post secondary education. Call Center &/or Customer Service experience. Financial Aid or Student Loan work environment.
HOURS: 12:30 pm to 9:00 pm Mon-Thur., 10:30 am to 7:00pm Friday (F/T & P/T).
If interested, send resume and salary requirements to: hrd@fes.org or mail to: Human Resources, P.O. Box 82552, Lincoln, NE 68501-2552. Equal Opportunity Employer
Company: Foundation for Educational Services - FES
Contact: Human Resources
Email: hrd@fes.org
Web:
Contact: Human Resources
Email: hrd@fes.org
Web:
Call Center Representative FT/PT
Call Center RepresentativeNational Student Loan Program
Searching for a great work environment in a company where you can make a difference? Exciting new career opportunity with great company benefits for individuals who possess excellent phone skills, have the ability to listen closely and are proven problem-solvers. National Student Loan Program is seeking Call Center Representatives to be a part of something special. The Call Center Representative is responsible for contacting delinquent customers, counseling them on their account status, options and default consequences.
EDUCATION REQUIRED: High School Diploma or GED equivalent.
EXPERIENCE/SKILLS REQUIRED: One year customer service experience, preferably in a telephone call center or phone environment. Strong analytical and problem solving skills are essential. Must possess strong written and oral skills, maintain a high confidentiality level, and utilize and disseminate regulatory information while adhering to the Fair Debt Collection Practices Act, as it pertains to department issues. Basic PC skills are also necessary. Permanent positions are contingent on successful completion of company provided training, assessment and background investigation.
PREFERRED QUALIFICATIONS: Two years post secondary education. Call Center &/or Customer Service experience. Financial Aid or Student Loan work environment.
HOURS: 12:30 pm to 9:00 pm Mon-Thur., 10:30 am to 7:00pm Friday (F/T & P/T).
If interested, send resume and salary requirements to: hrd@fes.org or mail to: Human Resources, P.O. Box 82552, Lincoln, NE 68501-2552. Equal Opportunity Employer
Click Here to return to job listings.
